What is a Virtual Receptionist?

Instead of starting with a story or quick quip about the technology, let’s start with a simple question.

What is a virtual receptionist?

To most, a virtual receptionist refers to an automated system or contract worker that answers the phones, takes messages, schedules appointments, and manages someone’s schedule from another location.

At PRSONAS, we like to think differently.

To us, a virtual receptionist should be something that goes beyond simply answers a phone call. In our eyes, a virtual receptionist is either an interactive hologram or digital host that greets visitors, presents a searchable staff directory, and notifies an employee of a visitor.

Advanced computer graphics and motion sensors alert the virtual receptionists to a visitor, and, just like a human receptionist, our digital personalities can react and engage!

As you can see from the video, the benefits of a PRSONAS virtual receptionist go far beyond a simple hi or nice smile.

24/7 availability, SMS and email notifications, multi-lingual capabilities, cloud-based content, video integration, and even proficiency in sign language all make for a unique, customizable user experience!

Whether through a touchscreen or stand-alone hologram presenter, leave a first impression no one will forget with the receptionist of the future, a PRSONAS virtual receptionist!