The Customer Experience, Miss Manners, & Holograms

You just got a big slap on the wrist, corporate America. In a recent column, the long-running columnist, author and internationally recognized etiquette authority, Miss Manners, called you out for NOT finishing what you start.

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5 Best Practices Designing Effective Augmented Reality Experiences (plus a bonus)

Ever been to the Sistine Chapel? 

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Virtual Reality 10 Commandments Inspired by Mickey Mouse and Disney

Today I want to address elements of Virtual Reality (VR) production. Sure, you already know some of this stuff, but it is important to understand the “whys” along with the “hows”. Those who know me are probably aware of my affinity for all things Disney and Imagineering. In fact, my team and I are so serious about it, we have created many of our working protocols and processes based on the...

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What IBM’s Watson Really Needs is a Human UX Layer

Dear (Super Computer) Watson, I love the way you think. 

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3 Super Powers for CGI Character Holograms

 

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Best Practices For Designing Human-Computer Interactions

 

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Serving Multilingual Customers? Mixed Reality Holograms Speak Any Language!

If it was just up to me, my first choice would be Rome's main train station.

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Holograms Delivering ASL and other Sign Languages

3 years ago, we set out to build a technology to communicate to humans as humans. We were never able to reach the almost 70 million people worldwide who use sign language as their main form of communication. Until now!

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Holograms in Restaurants Create a Unique Ordering Experience

Sorry Grandma (who taught me to chew each bite twenty times), we eat really FAST these days.

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5 Options for Interactive Customer Experiences With Mixed Reality Holograms

One PRSONAS Unit--Five Options for Interactive Customer Experiences 

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