Wayfinding Technology Gets Personal With Digital Hosts

"Ok, so you are going to take a left, then a right, another right, left again, jump over the river, under the bridge, and you should be able to find the right room."

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The Perfect Product Specialists AKA: Self-Service Hologram

The product-specialist of the future is, well, perfect. Perfect recall of a vast array of product information. Perfectly able to communicate with any customer regardless of what language they speak. Able to work 24 hours a day, seven days a week. Perfect memory of your sales pitch and even able to communicate via sign language.

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The Customer Experience, Miss Manners, & Holograms

You just got a big slap on the wrist, corporate America. In a recent column, the long-running columnist, author and internationally recognized etiquette authority, Miss Manners, called you out for NOT finishing what you start.

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THE NEXT STEP IN HUMAN COMPUTER INTERACTIONS:  PRSONAS DIGITAL HOSTS

Hold on to your tablets and iPhones.  I'm taking you back to the days when computers were huge, expensive and never-ever talked to regular people like you and me. 

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Digital Hosts Adding Value for Healthcare Providers in Augmented Reality

It's a good thing I cut my left hand and not my right--because when I went to the ER for a few stitches and a tetanus shot, I had to pick up a pen and sign 8 different consent forms for treatment.

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DIGITAL HOSTS: THE KILLER APP FOR AR & VR EXPERIENCES

It really helps to have a guide.  Whether you're visiting Italy's most popular museum, the Uffizi (with 45 halls and up to 10 thousand visitors a day), or visiting a local healthcare facility; having a HOST really helps.  Guided experiences save time, reduce frustration, and generally make for superior interactions.   

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Hey Mark Suster, I’d Love to Represent North Carolina Entrepreneurs at the 2018 Upfront Summit!

I know your tech event is an incredibly hot ticket--like the Super bowl, Final Four and Broadway's "Hamilton" rolled into one.    And I know you've turned down BIG names with lots of GLAM in the past.  You are in LA, after all. 

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GLAMPING, WINS AND A BRIGHT FUTURE IN AUGMENTED REALITY, VIRTUAL REALITY AND BEYOND: 2017 YEAR IN REVIEW

Don't hate me because I've been glamping.

The glamorous form of camping is very hip right now, especially out West.  Like most regular folk, I'd only read about it (and felt more than a little jealous).

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Top 4 Tool Requirements to Deliver Effective Augmented Reality, Virtual Reality and Mixed Reality Experiences

I can only assume if you’re reading this, you are familiar with Augmented Reality (AR), Virtual Reality (VR) and Mixed-Reality, as well as the hype around the possibilities and burgeoning markets they are now driving. With so many new tools at our disposal and so many different formats and platforms on which content and programs are developed, it is difficult, if not outright hazardous, to...

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How A Virtual Receptionist Takes Care of Business While Building the Brand

Lenox salons are different. You don't walk into a room of roaring blow driers, hair on the floor and people telling their secrets to stylists.   Instead there are suites which offer privacy and peace.  But this setup comes at a price.

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